About Us Our People Family Facilitators Family Facilitators There are two Family Facilitators working for Brainwave. Their role is to support both new and existing Brainwave families between their appointments at one of our three centres. The Role of the Family Facilitator Prior to your initial assessment, one of our Family Facilitators will contact you to chat about what happens during your two day assessment, the practicalities, the commitment involved and they will, of course, be able to answer many of the questions that you probably already have! They will contact you again around six weeks after you have completed the initial assessment to check that all is well and to answer any new questions that may arise. The Family Facilitators are here if and when families need them. They will invite you to join their secret Facebook page, which is only accessible to families who are on programme at Brainwave. This page can be safely accessed by families to discuss issues, ask questions etc without it being seen publicly. If a family prefer not to use Facebook, one of our Family Facilitators will contact you on a regular basis for an informal chat, or via email. You are very welcome to contact them at any time with any queries you may have. However, if you feel that this is too intrusive please let them know; they will not be offended. The Family Facilitators also produce an annual 'Search' newsletter with lots of useful information and signposting to sources of help from other organisations.