I have lost my lottery numbers, what should I do? Expand If you would like us to re-send your lottery numbers to you, please call the Unity Lottery Helpline: 0370 050 9240 (Mon – Fri 9am – 5pm) Alternatively, please fill in this contact form: http://www.unitylottery.co.uk/contact/
How do I cancel my membership? Expand You can cancel your membership by calling the Unity Lottery Helpline on 0370 050 9240 or using our contact form: http://www.unitylottery.co.uk/contact/ and we will advise you further.
Who owns my data? Expand All the data gathered from your members belongs to your charity and you can request access at anytime to the data the charity holds about you. You can choose how you allow your charity to communicate with you. Unity will only ever send you administrative post about your lottery membership – no marketing or anything else.
I have moved address or my name has changed, do I need to tell anyone? Expand Yes – please let us know on 0370 050 9240 or using our contact form: http://www.unitylottery.co.uk/contact/
What is responsible gambling? Expand Responsible gambling means staying in control of how much time and money we spend on gambling. Responsible gambling means not spending more money or time than we can reasonably afford on gambling activities, keeping in mind all our other responsibilities in life.
I need some advice on the effects of gambling, can you help? Expand To speak to someone about a gambling problem contact the Gamble Aware confidential helpline on 0808 8020 133 or visit their website www.gambleaware.co.uk for further information.
How can I make a complaint? Expand If you have any concerns, please get in touch with us on 0370 050 9240 or using our contact form http://www.unitylottery.co.uk/contact/ and we will endeavour to answer any queries you may have.