There are three Family Facilitators (FF) working for Brainwave. Each Family Facilitator is assigned a specific geographical area, based on counties, in order to support Brainwave families. The current allocation are as follows:
Family Facilitator Role
Prior to your Initial Assessment, one of our Family Facilitators will contact you to chat about what happens during your two day initial assessment, the practicalities, the commitment involved and they will of course be able to answer many of the questions that you probably already have! They will contact you again around six weeks after you have completed the initial assessment to check all is well and to help answer any new questions that might arise. After this, they will telephone or email you from time to time or welcome you to contact them at any time with any queries.
The Family Facilitator’s are here if and when families need them and they will contact families on a regular basis for an informal chat however if you feel this is too intrusive please let them know. They will not be offended.
The Family Facilitator will also, if you wish, put you in contact with other families and help to sign post you to sources of help from other organisations. They also run occasional events such as coffee mornings to get families together. The Family Facilitators produce a six monthly newsletter that will be sent to you that covers all sorts of useful bits of information.